Processing time

All products are handmade in our Southern Utah studio, please allow 2-3 days for us to make your order.

Estimated shipping times

Standard: 3-5 business days
Priority: 2-4 business days
Express: 2-3 business days

A shipping notification with tracking will be sent to your email. Be sure to double check all address information at checkout. We cannot refund shipping upgrades if there is a USPS delay with your order.  


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Lucky Tags is not responsible for delays or fees due to customs.



Delayed or lost packages

If your package has been lost in transit by the United States Postal Service please contact us. They may have a delay, especially during peak holiday seasons. Our policy is to refund, or replace one time 14 days after the last scan for United States orders, 30 days after the last scan for international orders.